Privacy Policy/Accessibility Statement

Privacy Policy

Last updated: 20/2/2026

Elevate With Jai Merch (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal details such as your name, email address, billing address, shipping address, and phone number
Payment information (processed securely by third-party payment providers — we do not store your card details)
Order information, including the products you purchase
Technical information such as IP address, browser type, and device information (via cookies)

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your order or enquiries
Provide customer support
Improve our website and services
Comply with legal obligations

We will only use your data where we have a lawful reason to do so, such as fulfilling a contract or complying with legal requirements.

3. Sharing Your Information

We may share your information with trusted third parties only where necessary, including:

Payment processors (to process transactions securely)
Fulfilment and print-on-demand partners (to produce and deliver your order)
Website and analytics providers (to help us understand how our site is used)

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal and accounting obligations.

6. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (where legally permitted)
Object to or restrict certain types of data processing

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take reasonable steps to protect your personal information, but no method of transmission over the internet is completely secure. All payments are processed via secure, encrypted payment providers.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: jai@elevatewithjai.net

Accessibility Statement

Last updated: 20/2/2026

At Elevate With Jai Merch, we are committed to making our website accessible and inclusive for as many people as possible. We believe everyone should be able to access our content, understand our message, and shop with confidence.

Our Commitment

We aim to ensure our website is usable and accessible for people with a wide range of abilities, including those who use assistive technologies such as screen readers, voice recognition software, or alternative input devices.

Accessibility matters to us because this brand is built around inclusion, progress, and supporting people in reaching their potential.

What We’re Doing

We strive to:

Use clear, readable fonts and layouts
Ensure sufficient colour contrast where possible
Provide meaningful text for links and buttons
Structure content in a logical and consistent way
Keep navigation simple and intuitive

Our website is built using modern platforms and tools that support accessibility best practices, and we continue to review and improve the experience over time.

Limitations

While we aim to make our website as accessible as possible, some areas may not yet fully meet all accessibility standards. This may include third-party tools, embedded content, or platform limitations that are outside of our direct control.

Ongoing Improvements

Accessibility is an ongoing process. We are committed to continually improving our website and welcome feedback to help us identify areas where we can do better.

Need Help or Have Feedback?

If you experience any difficulty accessing our website or have suggestions for how we can improve accessibility, please contact us and we’ll do our best to assist you.